The DriverLink service provided by TransCore Link Logistics ("TransCore"
or "We") through DriverLink.com facilitates the exchange
of job search information in the truck-driving industry between registered users
of DriverLink.com (our "Services"). Registered users
of the Services are made up of student drivers, licensed drivers and persons such
as employers and recruiters seeking the services of a licensed or student truck
driver (each, a "User" or "You").
Since TransCore's business is based on information management, our commitment to
("Policy") is an integral part of our corporate values.
"Personal Information" means information that can be used to identify
you, such as your name, age, gender, family and marital status, identification numbers
(such as a Social Insurance Number), financial and educational information and employment
history. However, Personal Information does not included business contact information
such as your title, business address or business telephone number.
By registering with our Services, You authorize TransCore to collect Personal Information
for the purposes described in this Policy from:
TransCore typically collects the following types of Personal Information about Users:
- The information that You input through our online application,
- Your driver training school or program,
- Any sources or references that You provide
- Your name and contact information,
- Driving preferences and vehicle type,
- Drivers license number and type/class,
- Driving training and record,
- Employment history, and
- Driver qualifications (for example, whether or not You can legally cross the Canada-US
border to haul international loads).
Most of the information is collected directly from You. Your decision to withhold
information may limit or affect the quality of Service that we can provide to You.
2. Purpose and Use
TransCore limits the collection of your Personal Information to that which is necessary
for the Services that we provide, to market other services that may be of interest
to Users, and to comply with our regulatory and legal obligations.
TransCore will not disclose your Personal Information to any third party for any
other purpose except as identified in the Policy. In the event that your Personal
Information is used or disclosed for any purposes not reasonably related to the
Services, we will first obtain your consent for such purpose, except where prohibited
3. Confidentiality Agreement for Users of this Service
Potential employers and recruiters who are Users of this Service are subject to
a confidentiality agreement (http://www.driverlink.com//confidentiality). Such Users agree
to protect the Personal Information that is disclosed to or obtained by them in
the course of their use of the Service with at least the same level of confidentiality
and security that is provided for in this Policy and as required by law. Users also
agree that any Personal Information disclosed to them can only be used for the purpose
of finding students and licensed drivers for truck driving positions. Personal Information
cannot be used for any other purpose, including for marketing or sale to third parties.
4. Retaining and Safeguarding your Personal Information
Your Personal Information will only be retained for the reasonable time required
to fulfill the purposes for which it was collected and to meet any applicable legal
or regulatory requirements. Our usual practice is to delete accounts after twelve
months of non-use.
We protect your Personal Information by maintaining physical, electronic and procedural
safeguards that meet or exceed legal requirements and industry standards and by
means of ongoing staff training. Our safeguards protect your Personal Information
from unauthorized access, disclosure, use or alteration. In addition, external suppliers,
service providers and Users seeking licensed or student drivers are contractually
required to protect your Personal Information with appropriate security safeguards.
Unless otherwise prohibited by law, we will obtain your consent before using or
disclosing your Personal Information for any purpose not described in this Policy
or not reasonably related to the provision of our services.
Unless otherwise permitted by law, the Personal Information that TransCore collects
shall be used to provide You with the Services, including, but not limited to:
a. Delivery of Services
6. Your Privacy Choice
For students and licensed drivers, we will disclose your Personal Information to
potential employers and recruiters that subscribe to our Services for the purpose
of finding qualified truck drivers. You acknowledge that other Users of DriverLink
may use the Personal Information You provide to verify your work or educational
In addition, we may disclose your Personal Information to our affiliates and third
party service providers who help provide the delivery of our Services in the most
efficient and cost effective manner. All of our suppliers and service providers
are bound by strict contractual obligations to protect and maintain the confidentiality
of your information in a manner that is consistent with this Policy. By registering
with our Services, You consent to our disclosure of your Personal Information to
these affiliates and third party suppliers and service providers.
b. Driving Recruiters
If You have checked off the Recruiter consent box, we may share your information
with recruiters who subscribe to our Services. You may at any time decide not to
have your Personal Information shared with recruiters by completing and returning
the Privacy Choice Form provided (
c. Providing You with Notice of Other Products and Services
To ensure You benefit from the full range of services provided by TransCore, we
may share your contact information or other Personal Information as well with our
affiliates to inform You of additional opportunities or products that may be of
interest. If You do not wish your personal contact information to be disclosed or
otherwise used for marketing purposes, please complete and return the Privacy Choice
Form provided (http://www.driverlink.com/choice.asp).
d. As Permitted by Law
We may disclose your Personal Information to government entities and courts where
we are legally required to do so and as permitted by law.
e. Sale of Business/Reorganization
Your Personal Information will not be sold. However, we may disclose your Personal
Information to acquirers or potential acquirers of all or a substantial portion
of TransCore through a merger, asset purchase or consolidation, or through a restructuring,
bankruptcy or insolvency proceeding. Such potential acquirers and potential acquirers
shall be bound by contractual obligations to protect the confidentiality and privacy
of the Personal Information disclosed to them and to secure such information in
a manner consistent with this Policy.
f. For Statistical Purposes
We may use aggregated information about Users to compile anonymous statistics for
our own purposes.
You always have the right to choose whether to provide us with some or all of your
Personal Information. However, by withholding or withdrawing your consent, You may,
in certain circumstances, prevent us, in whole or in part, from continuing to provide
You with our Service.
TransCore will provide You with access to your Personal Information upon request,
subject to applicable legal and business restrictions. For more information on how
to access Personal Information collected about You by TransCore, please contact
the Privacy Officer at the address below. A nominal fee may be charged for this
service and, if so, you will be given prior notice of the amount that will be charged.
You can address any concerns, questions or suggestions You may have regarding TransCore
compliance with privacy law requirements or this Policy to the Privacy Officer at
the following address:
By registering as a User with DriverLink You authorize and consent to the collection,
use and disclosure of your Personal Information, as described in this Policy, by
TransCore and its affiliates and third party service providers.
The parties hereto confirm their express wish that this agreement, as well as all
other documents related hereto, including notices, be drawn up in the English language
only and declare themselves satisfied therewith. Les parties aux présentes confirment
leur volonté que cette convention, de même que tous les documents qui s'y rattachent,
y compris tous avis, soient rédiges en langue anglaise et s'en déclarent satisfaits.
This Policy is applicable as of November 7, 2013.